Roadside Assistance
24/7 Roadside Assistance Near You — No Annual Cover Needed
Broken down, stuck with a flat or waiting on the hard shoulder? Hard Shoulder is on-demand roadside breakdown assistance: open the app, share your location, and the nearest verified provider is dispatched straight to you.
- Breakdown assistance near you, 24 hours a day
- No membership, no renewal — pay only when you need help
- Live tracking so you know exactly when help arrives
- Tyres, recovery, transport and accident recovery in one app
- Vetted, insured UK providers only
What roadside assistance covers
Flat or damaged tyres
Roadside tyre replacement or puncture repair at the kerb, on the driveway or at work.
Car won't start
Battery, starting and fuel faults assessed on site, with recovery to your garage if it can't be fixed there.
Breakdowns and accidents
Recovery trucks and flatbeds for motorway breakdowns, collisions and non-driveable vehicles.
Frequently Asked Questions
What is roadside assistance?
Roadside assistance is help that comes to your vehicle when it can't be driven safely — a flat tyre, a flat battery, a breakdown or an accident. Hard Shoulder sends the nearest available verified provider to your exact GPS location instead of putting you in a national call queue.
Do I need breakdown cover to use Hard Shoulder?
No. Hard Shoulder is pay-as-you-go roadside assistance, so there is no annual membership. You see the price in the app and only pay when you need help.
Is roadside breakdown assistance available 24/7?
Yes. The network operates 24 hours a day, seven days a week, including weekends and bank holidays.
How quickly will someone reach me?
Arrival time depends on your location and traffic, but because the job goes to the closest available provider rather than a central dispatcher, most urban call-outs are attended far faster than a traditional queue.
What if my car won't start?
Request recovery in the app. The attending provider will assess whether it's a battery, fuel or starting fault that can be fixed roadside, and recover the vehicle to your chosen garage if it can't.
Available near you
Need help at the roadside now?
Download Hard Shoulder and get 24/7 roadside breakdown assistance wherever you are in the UK.
