Contact
We're here to help.
Questions, feedback, complaints or partnership enquiries — reach the Hard Shoulder team directly.
In-App Support
Fastest route for active bookings — tap Support inside the app for a live agent.
Response Times
In-app support is 24/7. Email responses within one business day.
Complaint about a service provider?
We take customer satisfaction seriously. Email us at info@hardshoulderapp.com within 24 hours of your job request, quoting your job card number, and our team will investigate.